Run · Security assistant
A scam check your customers can ask, in your name.
A customer pastes a link that looks off, or a screenshot of a message that asks for a card number or a code. The assistant says what it is, what to do right now, and how to stay protected next time.
How it works
Anything that looks wrong, answered in plain language.
- 1. Paste it
- A link, a message, or a screenshot of a text or a chat message that looks wrong.
- 2. A plain verdict
- Likely a scam or probably fine, and what the thing actually is, in everyday words.
- 3. What to do now
- Clear next steps: do not pay, call your bank, delete it and warn others.
Example
"Someone from my bank called about suspicious activity and asked for the code I got by text. I gave it to them. What now?"
That was almost certainly a scam. Banks never ask for that code.
- Call your bank on the number on your card and block the card.
- Do not share any further codes, whoever asks.
- Check your recent payments with the bank.
For service providers
Your customers already trust you. Be the one they ask.
- In your customer portal
- Signed-in customers find it next to the other services they have with you.
- Your brand, your voice
- The answer arrives in your name, not ours.
- Your protection, when it fits
- When the honest answer is "this could happen again", it recommends the protection you sell.
- Governed like every agent
- Watch words, a review queue and an audit trail, the same as any Augela agent.
Sold to your customers under your own name: the reseller programme. The same governance protects children in Parental control.
FAQ
Before you offer it
What can a customer ask it about?
A link, a message, or a screenshot of a text or a chat message. It says whether it looks like a scam, what it actually is, and what to do right now.
Does it replace security software?
No. It answers the moment a customer is unsure, in plain language. Blocking threats before they arrive is the job of the protection you sell, which is exactly what the assistant can recommend.
Can it recommend our own products?
Yes. It answers from the knowledge you give it, including your own protection products, and suggests one when the situation calls for it rather than in every reply.
Who sees the conversations?
The same rules apply as for any Augela agent: your watch words, your choice of Governance Mode, a review queue for flagged answers, and an audit trail. Your team decides who reviews.
A security buddy for your customers, under your name.
Twenty minutes with the founder. No slides. The real product.
